Hotlist Tool Issues

Incident Report for Flock Safety

Resolved

This incident has been resolved.
Posted May 20, 2025 - 17:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 20, 2025 - 17:01 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 20, 2025 - 16:44 EDT

Investigating

We are currently investigating an issue where hotlist hits are delayed and history not returning properly.

Footage is still being processed successfully and will be accessible when normal operations resume.
Posted May 20, 2025 - 16:38 EDT
This incident affected: Alerts & Map.