Hotlist Hits Delayed in Browsers
Incident Report for Flock Safety
Resolved
This incident has been resolved.
Posted Oct 29, 2024 - 20:03 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2024 - 19:43 EDT
Update
Email and SMS hotlist hit notifications are also delayed. A fix is under way, and footage continues to be processed.
Posted Oct 29, 2024 - 19:10 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 29, 2024 - 18:56 EDT
Investigating
We are currently investigating an issue where web browser notifications of hotlist hits are not being received.

Footage is still being processed successfully and will be accessible when normal operations resume.
Posted Oct 29, 2024 - 18:44 EDT
This incident affected: Alerts & Map.