Logging In Timing out

Incident Report for Flock Safety

Resolved

This incident has been resolved.
Posted Dec 19, 2019 - 15:34 EST

Update

As of now, we have not seen the timeout issues in the last hour, so going to set status back to operational.
Posted Dec 19, 2019 - 15:33 EST

Update

We are continuing to monitor this situation, but we are seeing login successes.
Posted Dec 19, 2019 - 14:07 EST

Update

We are continuing to investigate this issue.
Posted Dec 19, 2019 - 12:51 EST

Investigating

There is an issue with slowness when logging into the admin portal. We are actively investigating.
Posted Dec 19, 2019 - 12:50 EST
This incident affected: Search, Insights, and Administration.