Login Issues

Incident Report for Flock Safety

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 16:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2025 - 15:34 EDT

Identified

Logging into the application is impacted. No footage or assets have been lost.
Posted Aug 21, 2025 - 14:20 EDT

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 13:52 EDT

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 13:49 EDT

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 13:49 EDT

Investigating

We are currently investigating this issue.
Posted Aug 21, 2025 - 13:48 EDT
This incident affected: Search, Insights, and Administration, Alerts & Map, API & Webhooks, VMS and Auth0 (Auth0 User Authentication, Auth0 Machine to Machine Authentication).
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