The issue has been identified and we are working with our managed service provider to ensure stability.
Posted Sep 26, 2024 - 13:05 EDT
Identified
We have identified the issue. Many of our systems are back up and running, though there are still some intermittent issues.
No footage has been lost.
Posted Sep 26, 2024 - 12:50 EDT
Update
We are currently experiencing a major outage impacting most of our systems and services. Our team is actively investigating the root cause and working to restore functionality as quickly as possible.
Please stay tuned for updates as we work to resolve this issue. We apologize for the inconvenience and appreciate your patience.
Posted Sep 26, 2024 - 12:32 EDT
Investigating
Our system is experiencing general issues. Known problems include: - Audio Alerts Delayed - Mobile App Issues - VMS Issues - Axon Image Processing Issues
Posted Sep 26, 2024 - 12:21 EDT
This incident affected: Search, Insights, and Administration, Alerts & Map, API & Webhooks, and VMS.