Search Timeouts

Incident Report for Flock Safety

Resolved

This incident has been resolved.
Posted Aug 04, 2025 - 18:22 EDT

Monitoring

The search system has recovered and we are continuing to monitor.
Posted Aug 04, 2025 - 17:14 EDT

Investigating

We are again seeing an increase in search failures and are continuing to investigate root causes.
Posted Aug 04, 2025 - 16:07 EDT

Monitoring

The search system has recovered and we are continuing to monitor.
Posted Aug 04, 2025 - 15:37 EDT

Update

We are continuing to investigate this issue
Posted Aug 04, 2025 - 14:59 EDT

Investigating

We are investigating timeouts in our search experience. Footage is still being processed and stored successfully.
Posted Aug 04, 2025 - 14:11 EDT
This incident affected: Search, Insights, and Administration.