All systems are currently down.

Incident Report for Flock Safety

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 07:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 07:20 EDT

Identified

The issue has been identified by the third-party platform provider that hosts our infrastructure. They are working on multiple parallel paths to accelerate recovery.
Posted Oct 20, 2025 - 05:07 EDT

Investigating

We are experiencing a major service disruption due to an issue with the third-party platform provider that hosts our infrastructure. Their engineering teams are actively working on a fix, and we are closely monitoring their progress. We will provide another update as soon as we have new information or an estimated time of resolution.
Posted Oct 20, 2025 - 04:18 EDT
This incident affected: Search, Insights, and Administration, Alerts & Map, API & Webhooks, and VMS.
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