New search results delayed

Incident Report for Flock Safety

Resolved

This incident has been resolved. Search results are back to real time.
Posted Apr 24, 2025 - 13:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2025 - 13:50 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 24, 2025 - 13:32 EDT

Investigating

We are currently investigating an issue where ingestion of new reads for searches are delayed.

Footage is still being processed successfully and will be accessible when normal operations resume.
Posted Apr 24, 2025 - 13:27 EDT
This incident affected: Search, Insights, and Administration.