Footage Processing Delayed

Incident Report for Flock Safety

Resolved

This incident has been resolved. All footage processing is up to date.

Posted Sep 27, 2023 - 14:03 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 27, 2023 - 13:56 EDT

Identified

Our footage processing is currently delayed. Hotlist notifications and search are affected. We are working to resolve this issue diligently. No footage has been lost.

Posted Sep 27, 2023 - 13:55 EDT

This incident affected: Search, Insights, and Administration, Alerts & Map, and API & Webhooks.