Resolved -
This incident has been resolved.
Oct 29, 20:03 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 29, 19:43 EDT
Update -
Email and SMS hotlist hit notifications are also delayed. A fix is under way, and footage continues to be processed.
Oct 29, 19:10 EDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 29, 18:56 EDT
Investigating -
We are currently investigating an issue where web browser notifications of hotlist hits are not being received.
Footage is still being processed successfully and will be accessible when normal operations resume.
Oct 29, 18:44 EDT