Resolved -
This incident has been resolved.
May 17, 15:37 EDT
Monitoring -
We have fixed the issue affecting real-time data. We are still working through historical data, so some older footage may take longer than usual to become searchable. Alerting and other real-time systems are unaffected.
May 17, 13:37 EDT
Update -
We are continuing to work on a fix for this issue. Searches involving exact license plate matches and FreeForm search are unaffected. Alerting and other real-time systems are unaffected.
May 17, 11:38 EDT
Update -
We are continuing to work on a fix for this issue.
May 17, 09:28 EDT
Identified -
Our search system is experiencing intermittent delays ingesting new footage. As a result, recent footage may take longer than usual to become searchable. Alerts and Hot List are unaffected.
May 17, 06:53 EDT